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Data Protection

In order to operate efficiently, the council has to collect and use information about people with whom it works. These may include members of the public, current, past and prospective employees, clients and customers, and suppliers.

In addition it may be required by law to collect and use information in order to comply with the requirements of central government.

This personal information must be handled and dealt with properly, however it is collected, recorded and used, and whether it be on paper, in computer records or recorded by any other means, and there are safeguards within the Act to ensure this.

North Hertfordshire District Council regards the lawful and correct treatment of personal information as very important to its successful operations and to maintaining confidence between the council and those with whom it carries out business.

The council will ensure that it treats personal information lawfully and correctly.

To this end the council fully endorses and adheres to the Principles of Data Protection as set out in the Data Protection Act 1998.

Subject Access Requests under the Data Protection Act 1998

The Data Protection Act 1998 allows Customers of the Council to find out what personal information we hold about them on computer and in some paper records. This is known as the Subject Access Request.

If you wish to see the personal information we hold about you, you will need to complete the following steps:

  • Submit a Subject Access Request in writing (by letter or email) to:

                                   The Data Protection Officer
                                   North Herts District Council
                                   Council Offices
                                   Gernon Road
                                   Letchworth Garden City
                                   Herts      SG6 3JF

                                   or email

  • Try to tell us exactly what information you wish to see. It may help to know which area of service you are interested in, e.g. Council Tax, Housing, Planning, etc. This will help us provide a better service because we may not need to ask for further information
  • You may be required to pay a Subject Access fee of £10.00.  You will be notified if this is the case and your agreement sought before your request is progressed
  • If appropriate, you may be asked for information such as a benefit or housing reference number to confirm your identity. This helps us to prevent fraudulent requests and to speed up the information gathering process and thus provide a better service to you
  • We have 40 days in which to respond you; commencing from the date we receive your request, with all the information we require

Further Information

Department Of Constitutional Affairs

Information Commissioner

Privacy Policy

Contact details