Customer Services

The Customer Service Centre is your first port of call when contacting the Council.  We have a team of customer service professionals who are able to assist you with any Council enquiry.

			Make a general enquiry
			Report a problem
			Make a comment, compliment or complaint

The Customer Service Centre aims to give greater access to council services and is part of a bigger project to provide services that are responsive, high quality, provide value for money and in a way that is suited to our customers.

The Customer Service Centre includes the provision of computers to use the internet to access the information and services you need.

• Accessibility - making the website more accessible to you and information regarding translation and transcription
• Comments, Compliments and Complaints - comment on the services we provide
• Customer Care Standards - further information on how we aim to deliver high quality services to our customers
• Customer Service Strategy - ensuring we provide excellence in customer care