Customer Services
The Customer Service Centre is your first port of call when contacting the Council. We have a team of customer service professionals who are able to assist you with any Council enquiry.
| Make a general enquiry |
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| Report a problem |
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| Make a comment, compliment or complaint |
The Customer Service Centre aims to give greater access to council services and is part of a bigger project to provide services that are responsive, high quality, provide value for money and in a way that is suited to our customers.
The Customer Service Centre includes the provision of computers to use the internet to access the information and services you need.
- Accessibility - making the website more accessible to you and information regarding translation and transcription
- Comments, Compliments and Complaints - comment on the services we provide
- Customer Care Standards - further information on how we aim to deliver high quality services to our customers
- Customer Service Strategy - ensuring we provide excellence in customer care
