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Website Accessibility

This web site provides important information about our services and facilities, including how to make payments online. We would like as many people as possible to be able to use the site so we work hard to make sure it is accessible.

PDF Documents


A number of documents on the site are displayed as PDFs (Portable Document Format). To read these you will need to download Adobe Acrobat Reader software. This software can be downloaded free by following the link below.

To read pdf documents, you will need a copy of Adobe reader. You can download it free of charge by following this link - OPENS IN A NEW WINDOW

Adobe Acrobat documents can also be converted back to plain text using Adobe's web-based conversion service

Online conversion tools for Adobe PDF documents

More information can found on the Access Adobe Website

Text Only


Our website is available in a text only format. You can find this by clicking on the link at the top of every page.

Access Keys


To use the Access Keys you must press ALT + the selected key, if the web browser you are using is Microsoft Internet Explorer you then need to press enter.

1 Homepage
2 Comments, Compliments & Complaints form
3 A-Z listing
4 Contact Us
5 Printer friendly
6 Text Only

Changing text and colours in your browser


Your web browser (Microsoft Internet Explorer, Netscape Navigator Mozilla Forefox) allows you to choose the text sizes, styles and colours, and the background colours of web pages displayed on your computer. You can also choose the colours used to indicate links available to visit and links already visited.

This can be useful if you have poor vision, or need high contrast colours.

Guidelines for changing text and colours
Below are guidelines for changing text size and colours for different types of browser.

Microsoft Internet Explorer for PC

  • Open your Internet Explorer Web Browser.Select 'Tools' from the menu at the top of your window.
  • From the options which appear, select 'Internet options'.
  • Click on the 'General' tab.
  • Click on the button marked 'Accessibility'.
  • To change your font size, select the checkbox marked 'Ignore font sizes specified on Web pages'.
  • To remove background and font colours, select the checkbox marked 'Ignore colours specified on web pages'.
  • Click OK (and again if necessary).
  • Select 'View' from the menu at the top of your window.
  • From the options which appear, select 'Text Size'.
  • Select your desired text size.

Microsoft Internet Explorer for Apple Mac

  • Open your Internet Explorer Web Browser.
  • Select the 'edit' menu at the top of your window.
  • From the options menu that appears, select 'preferences'.
  • Click on 'web content'.
  • Deselect the button marked 'show style sheets'.
  • Return to the list of preferences.
  • Click on 'web browser'.
  • Select 'language/fonts'.
  • Select the font size you require.

Instructions for users of Netscape Navigator

Text:

  • Select 'Edit' from the menu at the top of the window and choose 'Preferences'.
  • Open the 'Appearance' group and click the 'Fonts' category.
  • Next to 'For the encoding' should read Western to tell the computer which types of letters and symbols to use. From 'Size' select 18.
  • Next to the Variable Width Font field is a drop down box: select 'Arial'. The Fixed Width Font box should already read 'Courier New'. From 'Size' select 18.
  • To override the fonts used by the designer of the web page, select 'Use my default fonts overriding document specified fonts'.
  • Click 'OK'.

Colours:

  • Select 'Edit' from the menu at the top of the window and choose 'Preferences'.
  • Open the Appearance group and click the 'Colours' category.
  • Select a color button to change colours of text, background, unvisited links, or visited links.
  • To override the colours used by the designer of the web page, select 'Always use my colours, overriding document'.
  • Click 'OK'.

Instructions for users of Mozilla Firefox

  • Select Tools/Options
  • Select Content
  • Set the default font & font size in the 'Fonts & Colours' section
  • Click the 'Advanced' button
  • Chose your preffered fonts & sizes for the categories listed
  • Untick the 'Allow pages to choose their own fonts' tick box
  • Click OK to return to the previous menu, then OK again
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