Contact Us
All enquires are handled by the Customer Service Centre between the hours of 9.00am to 5.00pm, Monday to Friday. We will try to answer your enquiry or put you directly in contact with the people that can help.
Telephone: 01462 474000
Textphone: 01462 474800
Email: service@north-herts.gov.uk 
Visit us
Customer Service Centre
North Herts District Council
Council Offices
Gernon Road
Letchworth Garden City
SG6 3JF
Maps and Directions:
Contact us online
- Make a general enquiry
- Make a comment, compliment or complaint
- Report it
(Council Tax changes, problems with refuse collection, abandoned cars, etc.) - Apply for it
(Parking Penalty Charge Notice challenge, Freedom of Information request, etc.) - Pay for it
(Council tax, parking fines, business rates, etc.)
Emergency contacts (Out of Hours)
In case of an emergency the following telephone numbers should be used:
North Hertfordshire District Council services
Homelessness, Environmental Health, Street Cleansing, Parks, Public Buildings and Car Parks: 01462 440363
Emergency Textphone Number: 01462 440372
Other services
North Hertfordshire Homes 
: 01462 459368 (for all out-of-hours emergency repairs)
Housing repairs.
Environment Agency Floodline : 0845 988 1188
Flooding: 24 hour information service on flood warnings in force.
Environment Agency Incident Hotline: 0800 807060
Pollution or other incident. Call free 24 hours a day, 7 days a week.
Hertfordshire County Council
Highways, gritting, street lighting and dangerous trees.
