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All enquires are handled by the Customer Service Centre between the hours of 9.00am to 5.00pm, Monday to Friday. We will try to answer your enquiry or put you directly in contact with the people that can help.
Telephone: 01462 474000
Textphone: 01462 474800
Email: service@north-herts.gov.uk
Visit us
 | Customer Service Centre | Directions: Maps: |
Contact us online
- Make a general enquiry
- Make a comment, compliment or complaint
- Report it
(Council Tax changes, problems with refuse collection, abandoned cars, etc.) - Apply for it
(Parking Penalty Charge Notice challenge, Freedom of Information request, etc.)
Emergency contacts (Out of Hours)
In case of an emergency the following numbers should be used:
NHDC Services
| NHDC Service phone numbers | |||
| Emergency Textphone Number | 01462 440372 | ||
| Homelessness and Environmental Health | 01462 440363 | ||
| Service Team: Street Cleansing, Parks, Public Buildings and Public Car Parks | 01462 440363 |
Other Services
| Other local service phone numbers | |||
| North Hertfordshire Homes (Link opens in a new window). Housing Repairs | 01462 459368 | ||
| Hertfordshire County Council (Link opens in a new window). Highways, Gritting, Street Lighting and Dangerous Trees | 01438 737320 | ||
| Environment Agency Floodline (Link opens in a new window). Flooding: 24 hour information service on flood warnings in force | 0845 9881188 | ||
| Environment Agency Pollution Incident Hotline (Link opens in a new window). Pollution Incident: Call free 24 hours a day, 7 days a week | 0800 807060 |
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