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Performance, Audit and Review Committee
Thursday 5 June 2008, 7.30 p.m.
Committee Room 1, Council Offices, Gernon Road, Letchworth Garden City
Items and reports
You can download the full agenda and reports here
Alternatively, the items and reports are detailed individually below.
ITEM 5 - PUBLIC PARTICIPATION
None advised at date of publication of this agenda.
ITEM 6 - REFERRAL FROM THE AUDIT AND RISK PANEL - 21 MAY 2008 -
1.Compliance against Code of Practice for Internal Audit.
2. Risk Management
3. Annual Governance Statement
Item 6 - Referrals from Audit and Risk
ITEM 7 - PARC - CHAIRMAN'S REPORT FOR 2007-2008
To receive the Annual report of the Chairman, Councillor J. Cunningham
ITEM 8 - PARC WORK PROGRAMME FOR 2008-2009
Report of the Strategic Director of Customer Services
For PARC to agree an outline work programme for 2008-2009
Item 8 - PARC Work Programme for 2008-2009
ITEM 9 - THE 2008 REVIEW OF THE CORPORATE PLAN 2005-2015
Report of the Chief Executive and Head of Policy, Partnerships and Performance
For PARC to comment on the 2008 review of the Corporate Plan and the new Corporate Business Planning Cycle.
ITEM 10 - CORPORATE PLAN MONITORING - FOURTH QUARTER
Report of the Strategic Directorof Customer Services
For PARC to receive details of progress against the Corporate Plan in the period 1 April 2007 to 31 March 2008
Item 10 - Corporate Plan Monitoring
ITEM 11 SUSTAINABLE COMMUNITY STRATEGY
Report of the Chief Executive
For PARC to note progress and review the current sustainable Community Strategy.
Item 11 - Sustainable Community Strategy
ITEM 12 - COMMUNICATIONS STRATEGY
Report of the Head of Communications
For PARC to consider the draft Communications Strategy, make suggestions prior to presentation to Cabinet and thne adoption by Council.
Item 12 - Communications Strategy
ITEM 13 - SECTION 106 AGREEMENT AND UNILATERAL UNDERTAKINGS
Report of the Head of Planning and Building Control
To provide PARC with an overview of the current situation regarding the implementation and management of Section 106 unilateral undertakings.
ITEM 14 - COMMENTS, COMPLIMENTS AND COMPLAINTS
Report of the Strategic Director of Customer Services
To provide PARC with a summary of the 3Cs received by NHDC in the period 1 April 2007 to 31 March 2008.
ITEM 15 - STAFF SURVEY 2007
Report of the Head of Human Resources
For PARC to consider the results of the 2007 Staff Survey and agree the way forward after a review of the service level results and full staff survey report.
ITEM 16 - KEY FINDINGS AND PROPOSED ACTION PLAN FROM THE 2008 CITIZEN'S PANEL
Report of the Head of Communications
To advise PARC of the key findings from the 2008 Citizen's Panel Consultation and consider the 2008 Citizen's Panel Action Plan.
ITEM 17 - THE STRATEGIC SUPPORT SERVICES CONTRACT AND SERVICE@NORTH-HERTS UPDATE
Report of the Head of Transformation and Information Technology
To update PARC on the progress of the SSSC and its evolution into the service@north-herts programme
ITEM 18 - FOURTH QUARTER PERFORMANCE MANAGMENT 2007-2008
Report of the Strategic Director of Customer Services
To advise PARC of the performance results for the period April 2007 to March 2008, present performance indicator targets to be collected in 2008 - 2009 and present targets for new national indicators
Item 18 - Fourth Quarter Performance Management
ITEM 19 - BEST VALUE FUNDAMENTAL SERVICE REVIEWS - UPDATE ON SERVICE IMPROVEMENT PLANS
Report of the Head of Policy, Partnerships and Performance
To provide PARC with an update on three Service Improvement Plans
Item 19 - Service Improvement Plans 