How Benefit is paid
Council Tax Benefit
Council Tax benefit is credited directly to your Council Tax account reducing the amount of your Council Tax bill that you have to pay.
Housing Benefit
Benefit are paid by BACS direct to your bank or building society account; this is our preferred method of payment as the money is available immediately and it is the safest method. We cannot pay into the Post Office account that other state benefits are paid into.
Please note - all payments are made 4-weekly in arrears.
Housing Benefit is paid directly into your bank account via BACS. If you are more than 8 weeks in arrears with your rent we can pay your landlord directly, however they must agree to accept payment. In some circumstances we can pay your landlord direct even if you do not have arrears, however there are certain criteria which have to be satisfield to allow this. Please contact us for more details and an application form.
If you have any further queries, please contact us.
