How to make a claim
You may qualify for Housing and/or Council Tax Benefit to assist you in paying your rent or Council Tax. You can check if you qualify by using our Online Benefit claim form 
. The on-line form will indicate what you may be entitled to give you the option of submitting a claim.
This online claim will automatically be sent to our Benefit Team. We may need to contact you for further information or evidence to support your claim.
Apply now to see if you qualify or you can call us to arrange a home visit. Please telephone 01462 474597 or email us to arrange an appointment at benefits@north-herts.gov.uk 
.
How benefit is awarded
Benefit is awarded depending on your income and savings as well as income received by other members of the household. Anyone can make a claim for Benefit regardless of their income. However, you will not receive Benefit if you have savings of more than £16,000, unless you are over 60 and in receipt of Pension Credit Guarantee Credit.
Please note that Maintenance payments received, Child Benefit, Attendance Allowance and Disability Living Allowance are disregarded.
The law requires that for certain items we may need your circumstances to be supported by original documents as proof. Usually your claim will start from the Monday following receipt of your form. To prevent any unnecessary delay in paying the benefit you are entitled to, it is very important that you provide any proof requested as quickly as possible.
If you or your partner are over 60 years old and would like to claim Pension credits, information can be found at Directgov or by phone on 0800 99 1234, lines are open from: 8am - 8pm Monday to Friday, 9am to 1pm Saturday.
Help and Advice
The Citizens Advice Bureau (CAB) are available to assist with general benefit enquiries on their Helpline 01462 622999. They can also advise you should you not be satisfied with the result of your claim.
