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Who’s Who in Revenues & Benefits

The service is managed by Howard Crompton who is the Head of Revenues and Benefits

Head of Revenues & Benefits
North Hertfordshire District Council
PO Box 480
M33 0DE

01462 474247
howard.crompton@north-herts.gov.uk

There are three Managers reporting to the Head of Revenues & Benefits with specific responsibilities:

Mark Scanes is the Systems & Technical Manager. Mark is responsible for managing the Service’s computer systems, providing statistical information for Government Departments and for providing technical advice on the law and procedures to other Officers.

Systems & Technical Manager
North Hertfordshire District Council
PO Box 480
M33 0DE

Tel: 01462 474440
mark.scanes@north-herts.gov.uk

Bob McIntosh is the Investigations Manager. Bob is responsible for the Team of Benefit Fraud Investigators engaged in the prevention and detection of Benefit Fraud. Bob is the person to contact if you suspect anyone of committing Benefit Fraud. He can be contacted in confidence on 01462 474436 or in writing to:

North Hertfordshire District Council
PO Box 480
M33 0DE

bob.mcintosh@north-herts.gov.uk

Sarah Gibbs is the Revenues & Benefits Service Manager. Sarah is responsible for the day-to-day management of the Teams delivering the Council Tax, Business Rates and Housing & Council Tax Benefit Service to customers.

Revenues & Benefits Service Manager
North Hertfordshire District Council
PO Box 480
M33 0DE

Tel: 01462 474306
sarah.gibbs@north-herts.gov.uk

This Manager has two other Managers reporting directly to her. These are the Council’s technical experts in the field of Council Tax and Business Rates and Housing and Council Tax Benefit.

Geraldine Goodwin is the Revenues Manager responsible for Council Tax and Business Rates Administration and Recovery. Geraldine can be contacted on 01462 474277 or geraldine.goodwin@north-herts.gov.uk

Anne Banner is the Benefits Manager responsible for Housing & Council Tax Benefit. Anne can be contacted on 01462 474610 or anne.banner@north-herts.gov.uk