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Council Role in an Emergency

North Hertfordshire District Council is committed to caring for the people it serves. We achieve this through the authority's ‘Vision and Priorities'.

The role of the Council in a major incident will include:

  • Support to the Emergency Services
  • Co-ordination of response by Voluntary Agencies
  • Supporting the Local Community
  • Promoting recovery and return to normality
  • Maintaining normal services

Staff roles during a major incident

Where possible staff roles during a major incident will be an extension of their normal working role. Role descriptions have been provided for emergency function to show what is required from each role.  Some of these role descriptions can be seen in the booklet NHDC Response to an Emergency This document is a PDF file and will open in a new window. You will need Adobe Reader to view it. which outlines the arrangements developed within North Herts District Council to respond to a major incident.

Information and the media

North Hertfordshire District Council recognises the need for timely information in the event of a major incident for the public and the media. Any information must be accurate and provided in a sensitive and consistent manner, therefore all information in connection with a major incident will be co-ordinated through the Hertfordshire Constabulary Press Office.