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Incident Control Centre

Should the need arise to establish an Incident Control Centre to co-ordinate the Council’s response the Council’s first choice will be Committee Room 3 in the Council Offices, Gernon Road, Letchworth.

The main purpose of the Incident Control Centre is to maintain an overview of the incident and to keep a log of requests for information, support and events throughout the Council’s response.

The response will be led by a Strategic Director or nominated representative on behalf of the Chief Executive.  Support within the Incident Control Centre is provided by communication links to our liaison officer at the scene, known as the Silver or Site Liaison Officer and our liaison officer at Strategic (Gold) Command, known as the Gold Officer.  The Strategic Command is normally situated at Police Headquarters.  

Other roles in the Incident Control Centre include:

  • Public Relations
  • Information Officer
  • Resources Officer
  • Emergency Support Staff
  • Special advisors chosen to suit the type of incident and could include Specialist Teams.