Application for a Pet Shop Licence

Licence Summary  

To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Eligibility Criteria

Applicants for a pet shop licence must not be disqualified from keeping a pet shop. A fee, determined by the Local Authority, will be payable on application.

Application Evaluation Process

Local authorities must have regard to the following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

Conditions can be attached to a licence to ensure that the above are complied with.

Regulation Summary

A summary of the regulation relating to this licence This link opens in a new browser window

Apply online

Apply to run a pet shop This link opens in a new browser window

Apply to renew a licence to keep a pet shop This link opens in a new browser window

Apply by post or email

Please complete this Pet Shop Licence application and post or email us

What does it cost?

Application fees This link opens in a new browser window

What happens next?

It is in the public interest that the authority must process your application before it can be granted.  If you have not heard from us within a reasonable period, please contact us.

What happens if something changes?

Tell us about a change to your existing pet shop

Applicant/Licence Holder Redress

If you are unhappy about the way we have dealt with your application, the Council has a formal mechanism for dealing with such issues.  Please see our websire Comments, Compliments and Complaints or call our Customer Service Team on 01462 474000

Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct This link opens in a new browser window will give you advice. From outside the UK contact the UK European Consumer Centre. This link opens in a new browser window

Trade Associations

Pet Care Trust (PCT) This link opens in a new browser window