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Using a Taxi

North Hertfordshire District Council undertake stringent checks to ensure that all licensed vehicles and licensed drivers are suitable for transporting members of the public. In setting these high standards to promote public safety, North Hertfordshire District Council are proud of the standards of service offered to the public.

Vehicles must:

  • Be under five years of age when first licensed;
  • Pass a standard MOT and an additional Certificate of Compliance Test every year (every six-months after reaching five years of age);
  • Be replaced when they reach seven years if age (unless wheelchair-accessible or a purpose-built hackney carriage);
  • Conform to the requirements of Council Policy; and
  • Be adequately insured

Drivers must:

  • Prove their medical fitness by meeting a prescribed DVLA medical standard;
  • Prove their ability to drive to a higher standard by passing a specific Driving Standards Agency Hackney Carriage and Private Hire Driving Assessment;
  • Obtain a three-yearly Enhanced Criminal Records Bureau Disclosure;
  • Provide full details of their driving history, including all endorsements; and
  • Pass a local topographical knowledge test, including questions on the highway code, Council Policy and customer care.

Additionally, Council Officers undertake regular enforcement operations ensuring that standards are maintained. These operations can also be undertaken in accordance with the Roads Policing Unit, Vehicle & Operator Services Agency (VOSA) and Department of Works & Pensions (DWP).