Privacy Policy
Introduction
North Hertfordshire District Council is committed to the online privacy of all of its users. This privacy statement applies solely to information on this website.
It has been written to give you a clear explanation of our data processing practices to safeguard you and your personal information.
The use of the term partners denotes businesses and other authorities who work closely with North Hertfordshire District Council to provide a service to the public.
If you have any questions or concerns relating to this policy and data protection please contact the Council's Data Protection Officer.
By using this website you are accepting the terms and conditions of use contained within this policy. If this policy is not acceptable to you, please do not use the Council’s website.
Notification of changes
From time to time it will be necessary to update this Privacy Policy. This is in order to ensure our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users; our preferred method is by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy in force at the time the information was collected.
Information Collected
North Hertfordshire District Council is the sole owner of the information on this site. We will not sell, share or rent any information on the website to third parties in any way, unless:
- it is stated on the web page at the point of collecting information from you, or
- it is outlined in this policy statement, or
- it is required by law.
We automatically receive and record information on server logs from your browser. North Hertfordshire District Council only monitors the IP (Internet Protocol) addresses of visitors to collect statistical data about usage patterns on our website. This information does not relate to any personal detail of an individual so all visitors to our site remain anonymous.
Users have several opportunities to register to receive email alerts, provide online views and comments about the website, North Hertfordshire District Council, and its services from our website. The information provided by users via this service will be acted upon according to the content of the communication. North Hertfordshire District Council may contact users in order to reply to the issues raised. This contact will be via email, unless an alternative is specified.
North Hertfordshire District Council will retain all communications received in order to produce statistical analysis reports on the comments received. All personal information collected on the website will be used for the purpose of delivering the service for which the information was supplied.
Cookies
A "cookie" is a means for your web browser to hold a small amount of information either in memory or on your hard disk, for use during your website visit. Cookies do not damage your computer, since they cannot look into your computer and find out information about you or read any personal material kept on your hard-drive.
There are two types of cookies - session and persistent cookies. Session cookies disappear after you close your browser, whereas persistent cookies are stored for a length of time on your hard disk after which they "expire" automatically. Like most other major websites, North Hertfordshire District Council uses cookies, some persistent, some session. Most browsers will allow you to refuse cookies on your machine but unfortunately, you will not be able to use our interactive pages if you do this.
If you follow any external links from North Hertfordshire District Council to visit another website, you might encounter the use of cookies on those sites, which of course is beyond the control of North Hertfordshire District Council.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyse use of the website. It reports website trends without identifying individual visitors. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.
This information is used for the purpose of evaluating visitors' use of the website and to compile statistical reports on website activity for site operators. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
North Hertfordshire District Council will not use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Security
Access to all our user information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
The servers on which we store personally identifiable information are kept in a secure environment which is continually monitored and tested.
If you have any questions about the security on our website, you can contact the Council.
