Odour, Dust & Accumulations
In accordance with the Environmental Protection Act 1990 (part 3), the council has a duty to investigate complaints about pollution, including odour and emissions nuisance. Odour and emissions nuisance can include smoke, fumes, gases, dust, steam and any bad odours.
A complaint is justified if the emissions coming from a premises affect people’s health or affect the use or living conditions of another premises.
Typical complaints of this type come from smoking chimneys, dust from building and demolition sites and cooking smells from restaurants. Complaints about domestic smells are not covered by this legislation and so cannot be dealt with by the council.
Contact Details
Details of how to contact the team can be found on the Housing and Public Protection contact page.
