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How to Make a Claim
You may qualify for Housing and/or Council Tax Benefit to assist you in paying your rent or Council Tax.
Benefit is awarded depending on your income and savings as well as income received by other members of the household. Anyone can make a claim for Benefit regardless of their income. However, you will not receive Benefit if you have savings of more than £16,000, unless you are over 60 and in receipt of Pension Credit Guarantee Credit.
In order for a claim to be considered you must submit a completed, signed application form together with the original documents relating to your identity income and savings. The same form is used to claim for both Housing and Council Tax Benefit if applicable.
The law requires that Benefit claim forms have to be signed and supported by original documents as proof. It is not therefore possible to submit claims electronically. Usually your claim will start from the Monday following receipt of your form so do not delay in returning the application.
How to claim benefit. 
If you would like a home visit to speed up the processing of your claim, please telephone 01462 474000 or email us to arrange an appointment at Service@north-herts.gov.uk.
If you or your partner are over 60 years old and would like to claim Pension credits, information can be found at Pension Service or by phone on 0800 99 1234, lines are open from: 8am - 8pm Monday to Friday, 9am to 1pm Saturday.
Housing Benefit and Council Tax Benefit claim form
Thinking of privately renting a property from a Landlord who is not a Housing Association?
Contact us
Help and Advice
The Citizens Advice Bureaux (CAB) are available to assist with general benefit enquiries on their Helpline 01462 622999. They can also advise you should you not be satisfied with the result of your claim.