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Overpayments - Housing and Council Tax Benefit

It is important whenever you have a change in your income, capital, or household size that you inform us immediately as failure to do so can result in an overpayment of benefit that generally has to be repaid by you.

If you are overpaid benefit we will write to you and tell you:

  • What your correct benefit is
  • Why you were overpaid and over what period
  • How much the overpayment is and the method of repayment

If you feel that the amount of benefit awarded is wrong, you can ask to look at your benefit again.  If you are still not satisfied you can appeal, this needs to be in writing.

The following  document is in PDF format & will open in a NEW WINDOW. You will need Adobe reader to view it. This can be obtained by clicking the 'Get Adobe Reader' link that follows the document. How to Appeal To read pdf documents, you will need a copy of Adobe Reader.
You can download it free by following this link - OPENS IN A NEW WINDOW

If you cannot repay the overpayment in full to us we can recover it by:

  • Reducing your current entitlement to Housing Benefit
  • Adjusting your Council Tax bill
  • Invoice
  • Recovering the amount from your landlord in certain circumstances
  • Reclaiming money from your Income Support or other State Benefits if you are in receipt of these.

The following  document is in PDF format & will open in a NEW WINDOW. You will need Adobe reader to view it. This can be obtained by clicking the 'Get Adobe Reader' link that follows the document. Overpayment of Benefit

Contact us.

Further Infomation; Benefit Fraud

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