Frequently Asked Questions
How much is my Council Tax for 2009/2010?
A full list of charges can be found below. This shows the breakdown of the charge and the proportion which is collected for Hertfordshire County Council, Hertfordshire Police Authority, and in some cases the Parish charges.
Council Tax Charges 2009-10 (87KB) (link opens in new window)
Do I need to renew my Direct Debit?
No, if your account has not changed you do not need to take any action. The new instalments indicated on your bill will be taken on the date of the month you have requested.
Do I need a new payment card to use at the Post Office?
No, not unless your account number has changed. Check your account number against the account number number on the bill.
How can I check that the Band is correct?
The Valuation Office Agency 
set the Band on your property. The Council charge you the Council Tax based on this assessment.
How can I check if a previous on-line payment has been received?
Currently there is no facility to view previously made online payments. If you require proof of payment please enter your email address at the time of making an online payment & an electronic receipt will automatically be sent to you.
Contact the Revenues & Benefits Service
