Revenues & Benefits Service:
Management, Performance and Points of Interest

What do we do?

The Revenues and Benefits Service at North Hertfordshire District Council is responsible for the following functions:

• Administration and collection of Council Tax
• Administration and collection of Business Rates
• Administration and payment of Housing and Council Tax Benefit
• Detection and prevention of Benefit Fraud
• Recovery of all income to the Council
• Central Cash collection

Enquiries

If you have any enquiries relating to the Revenues & Benefits Service, please contact us.

Who’s Who in Revenues & Benefits

Our Service Plan for 2008/2009 (121 KB) (link opens in new window)

Some idea of the size of the Service

• 54,241 Council Tax properties at 1st April 2009, an increase of 2.09%
• 4,030 Business Rate properties at 1st April 2009, an increase of 0.40%
• 8,712 live Benefit Claims at 1st April 2009, an increase of 6.76%
• 6336 New successful Benefit Claims processed in 2008/2009, an increase of 32.69%
• 1690 New unsuccessful Benefit Claims processed in 2008/09, an increase of 110.99%
• 6401 Changes in Circumstances processed in 2008/2009
• 100,000 items of post each year
• Due to collect £66.1M Council Tax in 2009/2010, of which 74% is collected by Direct Debit.
• Due to collect £36.1M Business Rates in 2009/2010, of which 57.25% is collected by Direct Debit.
• Due to pay out £28.3M in Housing Benefit in 2009/2010, an increase of 8.46%
• Due to pay out £8.6M in Council Tax Benefit in 2009/2010, an increase of 8.86%
• Due to collect £6M of Sundry Income in 2009/2010

Revenues & Benefits Performance