Bulky Waste Collection service

The bulky collection service is £19 for the first item then £8.50 per item thereafter.  If you are on specific benefits the price is £19 for the first item then £4.25 per item thereafter.  This service is for household items you would expect to take with you if you moved house e.g. beds, sofas, mattresses, televisions, computers and fridges / freezers.  This service is not for items integral to the property.

For further details, any clarification or to organise a collection contact 0800 3286023.  Veolia, our contractor, will send you a form for you to list the items to be collected.  Once you have returned this form to them along with your payment e.g. cheque, the items will usually be collected from you within seven working days.

Alternatively you can download and print the The following document is in PDF format and will open in a new window. You will need Adobe Reader to view it. This can be obtained by clicking the 'Get Adobe Reader' link at the bottom of the page. form here but you will still need to fill it in and post it to Veolia.

Collections will take place after payment.

All items must be left outside your property for collection (not in a garage or shed) and placed well away from any items and material not for collection.

Please note that the following items can not be taken:

- Rubble / bricks / concrete

- Soils

- Roofing material

- Coal bunkers

- Oil tanks

- Asbestos

- Lead acid batteries / car batteries

- Vehicle parts

- Chemicals

- Tins of paint

- Tyres

- Propane cylinders / gas bottles

- Greenhouses or garden sheds

- Green / garden waste / trees

- Fencing and posts

- Boilers / radiators / storage heaters

- Window frames or doors

- Bathroom suites or kitchen units

If you are unsure how to dispose of such items, please contact WasteAware This link opens in a new browser window or call 08457 425000.

If the item you are disposing of is in a good condition and could be reused by someone else consider contacting Furniture Link.

Furniture Link in Letchworth is a small charity which accepts, refurbishes and re-sells furniture.  Furniture Link accepts all types of household furniture including beds, mattresses (must be spotless), tables, chairs and sofas (with relevant fire safety labels).  All items must be in a fairly good condition.  Furniture Link could be a great help to residents who want or need to replace items but don’t have the money to buy new or maybe are looking for something which is a bit different.  Not only will your old furniture potentially help someone else but it also helps to reduce the many usable furniture items ending up in landfill.

All items can be bought by the general public but if you are on specific benefits you will be eligible for discounted prices.

Items can be collected from you by Furniture Link free of charge on weekdays but there are some restrictions on items that can be accepted e.g. no gas appliances, white goods or electrical items.  Alternatively you can deliver items to their showroom but please call them first to make sure it is an item they can accept.  For more details about Furniture Link please contact them on 01462 683800 or visit the Furniture Link This link opens in a new browser window website.

Bulky items are collected in different locations within the district each day:

For more information telephone contact Veolia on 0800 3286023.


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