Car Parking - Pay by Phone
No cash for parking? Now North Hertfordshire motorists can pay by phone
An innovative new service to save motorists time and inconvenience when parking their cars has been launched in North Hertfordshire.
As of 15th March 2010, people using North Hertfordshire District Council operated car parks will no longer have to hunt for change, as they will be able to pay for their parking by phone, using their debit or credit card.
A cashless payment system in all the Council Pay & Display Locations, allowing drivers to pay by mobile phone.
- No hunting for loose change
- You can extend your stay without returning to the car park (subject to maximum stay limits)
- More secure, not advertising how long you will be staying
- No lost or blown away pay and display tickets
- Once registered you can use this service in many locations countrywide
- Reduce the risk of receiving a Penalty Charge Notice
- Convenient and quick
How to Use Pay by Phone
Call 01462 88 44 77, this number is displayed on the sign boards and pay and display machines.
Provide location code shown on signs, vehicle details and length of stay required.
Payment is then taken from credit/debit card.
First time users will need to provide full credit/debit card details, from then on only the last four digits are required.
Using the service cost a flat rate of 20p in addition to the normal parking fee.
You can also register on line at www.ringgo.co.uk 
.
Frequently Asked Questions (FAQs)
Where can I use Pay by Phone?
Pay by phone is available in all of North Hertfordshire District Council’s car parks that have Pay and Display machines, the only exception being the Hitchin Swimming Centre Car Park. full list of the Council’s car parks.
Is a ticket required? How does the Civil Enforcement Officer know I have paid for my parking?
No ticket is needed. The Civil Enforcement Officer will enter your vehicle registration number on their equipment. This will make a check on the back office system to make sure you have paid to park using RingGo.
How do I extend my parking time?
Simply call RingGo again and it will ask you:
- how long you want to extend for
- your card security code
Please note that you can not extend your stay beyond the maximum stay allowed, please refer to specific tariff charges.
Can I register without using my phone?
Yes, you can register for RingGo online at www.ringgo.co.uk . Once you have arrived at the car park you are then asked for:
- the location code
- your length of stay
- your vehicle details
- your card security code
How secure are my details?
RingGo take security extremely seriously. Cobalt Telephone Technologies, RingGo's parent company, holds Payment Card Industry Data Security Standard compliance at level 1 - the highest level attainable. For further details please visit RingGo
Can I pay before arriving at the car park?
Yes, but please note we could not guarantee that a parking space would be available upon your arrival, and the parking session will start from the time that the call is complete.
