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Careline Technical Administrator

Salary
Starting from £22,853 per annum.
Hours
37
Vacancy type
Fixed term
Full-time
Job reference
CUST2677
Closing date:
02 December 2022 12:00

6-month fixed term contract

About us

North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together

Your role

Herts Careline has experienced huge growth over the past few years as demand for assistive technology to support people’s independence in their own home has increased. It’s because of this exciting growth that we’re often looking to expand our team of Technical Administrators on a temporary contract.

This role is to focus on the administration of upgrading our service users with analogue alarm systems to digital alarms and supporting the growing technical team at Herts Careline. You will have to arrange appointments with vulnerable service users, log jobs on our CRM system and schedule work for technicians to complete.

If you are a compassionate individual looking to make a difference to vulnerable people then this may be the opportunity you are looking for.

Please note, the successful applicant for the above post will be background checked with the Disclosure and Barring Service.

Your rewards

  • Local Government Pension Scheme (18% employer contribution)
  • Generous annual leave, including Christmas close down period
  • Occupational sick pay
  • Free car parking
  • Discounts, including 50% off gym membership
  • Flexible working options including flexi scheme and home-working

We are dedicated to promoting a healthy work/life balance and ensuring all members of our team feel that they are making a difference to the local community and are valued by our organisation.

Interview date: 19/12/2022

Further information

If you would like an informal chat about the post, you can contact Aron Woolnough, Assistive Technology Service Manager on 01462 474291

How to apply

To apply for a position you must complete the online application form and submit it to be received by us no later than midday on the closing date. 

Please note that we do not accept CV applications, either on their own or accompanying application forms. Therefore please ensure that all relevant information is provided on the application form.

As a Council committed to equality and diversity, we welcome applications from all sections of the community.  Disabled people who meet the person specification will be guaranteed an interview.

To apply, please follow the link below to our online recruitment service:

If you have any questions or require assistance, please email recruitment@north-herts.gov.uk and one of our team will respond to you.

Guidance on completing the application form

Your completed application form will be vital during the recruitment process, both for shortlisting and at interview. Therefore please ensure that you complete the form clearly, accurately and in full.

Please read the advertisement, job description, person specification and additional information carefully before completing the application form.

When completing the application form you should target your skills and experience towards the criteria listed in the person specification and provide examples to demonstrate how you are able to meet each criteria.

As part of the application form we ask for Monitoring Information. Please remember to complete this section as it is essential in enabling the Council to monitor the effectiveness of our Equality and Diversity policy. Please note that this information is not passed on to the Recruiting Manager during the application process (it is retained in Human Resources for monitoring purposes) to ensure that each application is shortlisted based solely on information relating to the post. If you are selected to attend for interview we will let you know approximately 5 working days before the interview date. In the event of you not hearing by this date, please assume that on this occasion your application has been unsuccessful.

Job description

Person specification

Information about the job