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Coronavirus: help and support for residents

There are several support services in place for residents:

Financial support

Citizens Advice

Citizens Advice North Herts offer guidance and support on a wide range of topics, including money and wellbeing.

Visit Citizens Advice - Help to Claim for advice on applying for Universal Credit.


There are several benefits and council tax scams going around by text or email that are designed to look like they are from genuine sources like GOV.UK.

For advice on how to avoid being scammed, how to check whether something might be a scam, or what to do if you've been scammed, visit:

Household Support Fund

As part of the nationwide efforts to recover following the pandemic, Hertfordshire County Council has been provided with some funding from the government's Household Support Fund (HSF).

The funding is to help North Herts residents with utilities and food, with several agencies across North Herts helping to get the funds to those who need it most.

Health and wellbeing

Healthy Hub North Herts

For information and advice on how to stay mentally and physically well during this challenging time, contact the Healthy Hub by:

Mental health

The NHS Every Mind Matters website provides simple tips and advice for you to look after your mental wellbeing during this time, including a free online personal Mind Plan. 

There are also NHS Recommended Helplines for mental health support.

Bereavement and loneliness

Volunteering opportunities

#TeamHerts Volunteering

#TeamHerts Volunteering (#THV) is one of North Herts Centre for Voluntary Services’ (NHCVS) projects. #THV helps individuals to find their perfect volunteering role as well as supporting community/voluntary organisations across the county to recruit, retain and celebrate volunteers.

Compassionate Neighbours

Compassionate Neighbours, run by Garden House Hospice, are trained volunteers offering social and emotional support to people who are elderly or frail and/or living with a life limiting condition and have been identified as socially isolated or lonely. They visit once a week for a cup of tea and a chat, offering friendship and a listening ear to those who need it the most.

Help for vulnerable people 


If you are aware of a vulnerable person who needs assistance, please get in touch with HertsHelp as they can match up volunteers to people who need help.

Meals on wheels

If you know of residents who would benefit from a meals on wheels service, please get in touch with Herts Independent Living.