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Council Tax appeals

Appeal against your Council Tax band

Council Tax valuation bands are set by the Valuation Office Agency (VOA). If you feel that your property is in the wrong valuation band, you can appeal to the VOA.

You’ll need to provide evidence of why you think your property is in the wrong band.

You must keep paying your original Council Tax bill while your appeal is being reviewed.

Appeal against your bill

You can appeal against your Council Tax bill if you think your bill is incorrect, for example:

  • you think you are not liable to pay Council Tax
  • you think your property should be exempt from Council Tax
  • you think you should get a discount

You must keep paying your original Council Tax bill while your appeal is being reviewed.

The appeal must be in writing, stating the reasons why you are appealing. Please write to:

Revenues Services
North Hertfordshire District Council
PO Box 10613
Nottingham
NG6 6DW

We may ask you for more information to help us make our decision. We will make our decision within two months of receiving your letter.

We will either:

  • decide that your bill is right, and explain our reasons for this; or
  • agree that your bill was wrong and send you a new bill and an explanation of the steps we have taken to correct it

Appeal against our decision

If you still disagree with your bill, or we do not reply within two months, you can appeal to the Valuation Tribunal Service. You will need to explain:

  • the decision you are appealing against
  • why you disagree with our decision

You need to appeal within two months of receiving our reply or within four months of writing to us if we have not replied to you.

The Valuation Tribunal will tell us if we need to change your Council Tax bill after their decisions. If your appeal is successful and you have paid too much Council Tax, you will be entitled to a refund.