Reporting Fraud

Fraud has an impact on the level of Council Tax, the level of Income Tax and the level of resources available to share amongst our community. Those found breaking the law face a criminal record.

Reporting Housing Benefit Fraud

You can report suspected Housing Benefit Fraud in several ways:

Online

Report benefit fraud

Telephone

Contact the National Benefit Fraud Hotline on 0800 854 440. Your call is free and confidential, you do not have to give your name or address. Lines are open Monday to Friday 8am to 6pm.

If you have speech or hearing difficulties you can use a text phone service on 0800 328 0512

Post

NBFH, PO Box 224, Preston, PR1 1GP

Reporting all other Fraud

If you wish to report a suspected fraud in the following areas: business rates, blue badge, tenancy, housing waiting list, procurement and council tax discount/reduction/exemption fraud, please contact the local Shared Anti-Fraud Service (SAFS), and for further information visit the SAFS website, email fraud.team@hertscc.gcsx.gov.uk or call the fraud hotline on 0300 123 4033.

The Hertfordshire Shared Anti-Fraud Service (SAFS) provides a fraud prevention, detection and investigation service to its partners, working in non-benefit and corporate fraud. The Council has 1.5 (full time equivalent) professionally accredited Counter Fraud specialists who undertake the investigation and prosecution of fraud. The total annual spent on this service is currently £60,000.

During the last year, 134 cases have been investigated for Fraud.