Protecting Children, Young People and Adults at Risk

Members of the public may have concerns that children or adults at risk they know may be at risk of suffering abuse or neglect. As a concerned member of the public, you can report your concerns in the strictest of confidence:

If your concern is about a child under 18

Contact Hertfordshire County Council Children's Social Care Team on 0300 123 4043 (including out of hours).

If the child is in danger and needs immediate protection you should call the Police on 999.  

For more information about safeguarding children please visit the Hertfordshire Safeguarding Children Board website.

If your concern is about an Adult at Risk

Contact Hertfordshire County Council Adult Care Services Team on 0300 123 4042.

If the adult at risk is in danger and needs immediate protection you should call the Police on 999.

An adult at risk is a person of 18 years or more who may be in need of community care services, because of mental, physical or learning disability, age or illness, and who is, or may be unable to take care of himself or herself, against significant harm or exploitation.

For more information about Safeguarding Adults at risk please go to the Hertfordshire Safeguarding Adults Board website.

Information for professionals

All concerns relating to children and young people in North Hertfordshire should be directed to Hertfordshire County Council using the contact details above. North Hertfordshire District Council does not have responsibility for investigating safeguarding concerns.

If you need to discuss safeguarding with an officer from North Hertfordshire District Council please contact:
Helen Rae (01462) 474333 or Gemma Mitchell (01462) 474560.

We are not able to accept safeguarding referrals. Please contact Hertfordshire County Council using the contact details above.

Safeguarding Policies

The Council’s current safeguarding policy was reviewed and updated in July 2016 and can be accessed below: