CCTV and Footage Requests

North Hertfordshire District Council (NHDC) has installed CCTV systems in some of our locations used by members of the public for the purpose of public safety and crime prevention/detection, and outside some NHDC buildings for security and crime prevention/detection.

In all locations, signs are displayed notifying you that CCTV is in operation and providing details of who to contact for further information about the scheme.

Details of how long we hold CCTV images can be found in our Retention Schedule.

Images from Street Cameras

If you require CCTV images from the street cameras in our area, you should contact our partners at The Hertfordshire CCTV Partnership Limited.

Hertfordshire CCTV is a partnership between NHDC, Stevenage Borough Council, East Herts Council and Hertsmere Borough Council. Its aim is to reduce the fear of crime across the principal public, residential, retail, business and schools within the partnership.

CCTV procedure for the release of evidence

Images held by NHDC

The Council uses CCTV at the following locations:

  • District Council Offices
  • Hitchin Town Hall
  • North Hertfordshire Museum
  • Body worn cameras

Members of the public who wish to view CCTV of themselves should submit a Data Protection - Subject Access Request.

We will need details of the location of the CCTV camera you want footage from, as well as the data, time period and a description of yourself for identification purposes. Unless you have a Court Order you can only get footage of yourself or someone you are representing. We will edit the footage to protect the identites of other people. If you have a Court Order we will not edit the footage.

Police CCTV Requests

Police authorities who wish to request access to CCTV images held by us should complete a request and submit it to the Data Controller. See NHDC's Request for CCTV images Form below.

For street cameras, please see the earlier section on access to The Hertfordshire Partnership CCTV images.

Useful links

GOV.UK – Request CCTV footage