Coronavirus: latest service updates

Updated: 30 November 2020

The national restrictions now in place affect several council services. Find out more by selecting a service area:

Stay up to date by subscribing to email updates and text alerts.

Customer Service Centre

  • Our Customer Service Centre is closed, however all of our services are fully operational and our staff are available to deal with your enquiries
  • You can contact us online or call us on 01462 474000

Waste and recycling

Leisure centres and parks

Public toilets

  • Public toilets are open
  • Howard Park and Gardens public toilets currently close at 4.30pm daily  

Car parking

North Hertfordshire Museum and Hitchin Town Hall 

  • North Hertfordshire Museum will reopen on Wednesday 2 December
  • Hitchin Town Hall is closed until further notice


  • Hitchin Market is partially open, restricted to essential stalls only on Fridays and Saturdays

Herts Careline

Cemeteries and burials

Council meetings and councillor surgeries

Planning and building control