Common Housing Register

The Common Housing Register is a list of people who have applied for social housing in North Hertfordshire. The Register is managed by the North Hertfordshire Housing Partnership.

The number of people who apply for social housing far exceeds the amount of accommodation that is available. This means that there may be a very long wait before some applicants who have a lower priority are able to obtain accommodation and unfortunately, some may never obtain accommodation.

How applications are given priority

Priority for housing is based on an assessment of housing need. The more flexible you are with your choice of accommodation and the area you are prepared to live in, the more likely you are to be successful in bidding for properties.  However, this still does not guarantee any offer of accommodation.

The Housing Register is divided into three bands, ranging from A (high preference) to C (low preference). These ensure:

  • those with the most urgent need for accommodation are given the greatest priority
  • the most efficient use is made of available properties.

Full details are published in the Common Housing Allocation Scheme below.

For statistics on the number of households housed during 2016/17, and information on people joining the Housing Register, see the document 'Common Housing Register: summary statistics 2016/17' below.

Reviewing a decision

An applicant who has been refused access to the Common Housing Register or has been removed from the register can ask us to review our decision.

If you think the decision is wrong, write to the North Hertfordshire Housing Partnership within 21 days of receiving the decision letter. Details about how to do this will be given on the decision letter. A senior officer, who was not involved in the original decision, will review your case and you will be notified in writing of the outcome.