Bulky waste refers to items too large to fit into your refuse bin.
It is usually a piece of furniture or other item that you would take with you when you move house such as beds, sofas, TVs and white goods. It is not building or DIY waste.
Reuse organisations
If the item you wish to dispose of is in a good condition and could be reused by someone else, consider donating it to a reuse organisation such as Furniture Link or a charity shop.
Furniture Link in Letchworth is a charity which refurbishes and sells unwanted furniture. They accept all types of household furniture including beds, mattresses (must be clean), tables, chairs and sofas (with regulation fire safety labels).
You can also try reuse internet sites (Freecycle, Freegle, Snaffleup, Preloved or many Facebook selling sites) where you list your item and if someone wants it they contact you.
Bulky waste collections
From 1 April 2017 our bulky waste collection service is £25.90 for the first item, then £10.00 per item. If you are on specific benefits, the price is £25.90 for the first item then £5.00 per item. We are able to take up to 10 items per collection. If you have more items, please speak to Veolia. We will collect items from households and flats only.
If you wish to arrange a collection please fill in our online form:
Arrange a bulky waste collection
For further details, or to request a bulky waste collection form be sent out to you, please contact Veolia on 0800 328 6023.
NHDC c/o Veolia Environmental Services Ltd
Works Road
Letchworth Garden City
Hertfordshire
SG6 1LP
Please note: this is a working depot and we are unable to accept visitors to arrange a bulky waste collection in person.
| Materials accepted | Materials not accepted |
|---|---|
| Beds | Rubble / bricks / concrete |
| Sofas | Soils |
| Mattresses | Roofing materials |
| Televisions | Coal bunkers |
| Fridges | Oil tanks |
| Freezers | Asbestos |
| Computers | Lead acid batteries / car batteries |
| Tables | Vehicle parts |
| Chairs | Chemicals |
| Washing machines | Tins of paint |
| Dishwashers | Tyres |
| Tumble dryers | Propane cylinders / gas bottles |
| Microwaves | Greenhouses or garden sheds |
| Cookers | Green / garden waste / trees |
| Hobs | Fencing and posts |
| Video recorders / DVD players | Boilers / radiators / storage heaters |
| Other household items you would expect to take with you if you moved house | Window frames or doors |
| No items integral to the property | Bathroom suites or kitchen units |
Materials not accepted can still be taken to a Household Waste Recycling Centre.
Please note:
The items need to be present for collection by 7am outside your property (not in a garage or shed) and placed well away from any items and material not for collection.
Divan beds are considered as three items (mattress, divan and head board).
If you are unsure how to dispose of items not accepted by our bulky items collection service, please contact WasteAware or call 0300 1234051.
| Attachment | Size |
|---|---|
 Bulky Items Collection Service Form (April 2017 onwards) | 1.35 MB |