Operations and Facilities Manager

Starting from £39,120 per annum

37 hours per week with occasional evenings and weekend working

North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City, located less than 40 miles north of London. North Hertfordshire is an exciting place to live and work.

A new, exciting opportunity has arisen at North Hertfordshire District Council for an Operations and Facilities Manager (based in Hitchin) to provide leadership and operational direction for the recently refurbished Hitchin Town Hall and the Council’s Cultural Services which includes a brand new Museum.

You will be passionate about delivering first class service to all stakeholders, whilst understanding the need for effective management to provide a Value for Money facility available to all and to deploy the existing team members to the best of their ability.

You will have experience of facility management and be able to develop and improve the services the Council currently operates in the building, by increasing the facility's overall income and controlling costs. You will understand, however, that quality of service should never be compromised in pursuit of this goal.

You will recognise the opportunity to develop the programme of events at the Museum and Hitchin Town Hall, using previous successes as a springboard from which to introduce your own initiatives, ultimately making the facility a venue of choice for the North Hertfordshire community and the wider population.

The successful applicant for this post will be background checked with the Disclosure & Barring Service (formerly the Criminal Records Bureau).


Special Conditions: 
We can offer you an excellent benefits package including a pension scheme, generous leave allowance, flexi-time, leisure concessions and more.
Salary Range: 
£39,120 to £46,020 p.a.
Closing Date: 
Thursday, 1 March 2018 - 12:00pm
Interview to be held on: 
Thursday, 22 March 2018
Reference Number: 
Further Info: 

If you are interested in this position, you can find out more details by looking at the attached documents at the bottom of this page.

If you would like an informal chat about the post, you can contact Steven Crowley, Contracts and Projects Manager on 01462 474211

How to apply: 

To apply for a position you must complete the online application form and submit it to be received by us no later than midday on the closing date.  Please note that we do not accept CV applications, either on their own or accompanying application forms. Therefore please ensure that all relevant information is provided on the application form.

To apply, please follow the link below to our online recruitment service:

Apply for this job

If you have any questions, please call our helpline on 01462 474556, email us at hrhelp@north-herts.gov.uk, or by Text Phone on 01462 474800.

Guidance on Completing the Application Form:

Your completed application form will be vital during the recruitment process, both for shortlisting and at interview. Therefore please ensure that you complete the form clearly, accurately and in full.

Please read the advertisement, job description, person specification and additional information carefully before completing the application form.

When completing the application form you should target your skills and experience towards the criteria listed in the person specification and provide examples to demonstrate how you are able to meet each criteria.

As part of the application form we ask for Monitoring Information. Please remember to complete this section as it is essential in enabling the Council to monitor the effectiveness of our Equality and Diversity policy. Please note that this information is not passed on to the Recruiting Manager during the application process (it is retained in Human Resources for monitoring purposes) to ensure that each application is shortlisted based solely on information relating to the post.

If you are selected to attend for interview we will let you know approximately 5 working days before the interview date. In the event of you not hearing by this date, please assume that on this occasion your application has been unsuccessful.

Information about the post 80.19 KB
Job Description73.86 KB
Person Specification94.88 KB