Problems with garden waste subscription telephone lines

PR Date: 
Tuesday, 9 July 2019 - 2:15pm

We apologise if you are currently unable to contact Urbaser by telephone to subscribe or re-subscribe to the garden waste collection service. We are working on resolving these problems as soon as possible.

You can still renew your garden waste subscription online by visiting and following the link to subscribe.

We have received feedback from some users that the link to making a payment after logging in can be difficult to find when using a smartphone or tablet. We apologise for this and are working to improve the form for mobile users. To find the link, scroll right in the ‘Your transactions’ table and find the Pay Now button in the end ‘Payment’ column. Desktop or laptop users should be unaffected by this issue.

Council Offices in Letchworth Garden City