Visitor Services Assistant (North Hertfordshire Museum)

Starting from £19,104 pro rata (part time hours organised by rota, to include regular weekend work)

We are looking for enthusiastic front-of-house staff for North Hertfordshire Museum. You will greet visitors, answer their queries, sell shop items and events tickets, give introductions to the galleries and help maintain the security of the building. You will need to be confident in speaking to strangers and enthusiastic about heritage and the arts.

Please note that the successful applicant for the above post will be background checked with the Disclosure and Barring Service (formerly the Criminal Records Bureau).

Special Conditions: 
We can offer you an excellent benefits package including a pension scheme, generous leave allowance, leisure concessions and more.
Salary Range: 
£19,104 - £20,568 per annum, pro rata
Closing Date: 
Friday, 16 April 2021 - 12:00pm
Interviews to be held on: 
Monday, 26 April 2021
Reference Number: 
Further Info: 

If you are interested in this position, you can find out more details by looking at the attached documents at the bottom of this page.

If you would like an informal chat about the post, you can contact Keith Fitzpatrick-Matthews, Museum Curator and Heritage Access Officer on 01462 474598.

How to apply: 

To apply for a position you must complete the online application form and submit it to be received by us no later than midday on the closing date.  Please note that we do not accept CV applications, either on their own or accompanying application forms. Therefore please ensure that all relevant information is provided on the application form.

As a Council committed to equality and diversity, we welcome applications from all sections of the community. Disabled people who meet the person specification will be guaranteed an interview.

To apply, please follow the link below to our online recruitment service:

Apply for this job

If you have any questions or require assistance, please email and one of our team will respond to you.

Guidance on Completing the Application Form:

Your completed application form will be vital during the recruitment process, both for shortlisting and at interview. Therefore please ensure that you complete the form clearly, accurately and in full.

Please read the advertisement, job description, person specification and additional information carefully before completing the application form.

When completing the application form you should target your skills and experience towards the criteria listed in the person specification and provide examples to demonstrate how you are able to meet each criteria.

As part of the application form we ask for Monitoring Information. Please remember to complete this section as it is essential in enabling the Council to monitor the effectiveness of our Equality and Diversity policy. Please note that this information is not passed on to the Recruiting Manager during the application process (it is retained in Human Resources for monitoring purposes) to ensure that each application is shortlisted based solely on information relating to the post.

If you are selected to attend for interview we will let you know approximately 5 working days before the interview date. In the event of you not hearing by this date, please assume that on this occasion your application has been unsuccessful.

Disability confident employer