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Working safely during coronavirus

All businesses and venues should follow the government's guidelines on working safely during coronavirus to protect customers, visitors and workers.

Collecting NHS Test and Trace data

Businesses and other public settings where people meet socially are required to maintain records of staff, customers and visitors to support NHS Test and Trace.  

There is a higher risk of transmitting COVID-19 in premises where customers and visitors spend a longer time in one place and potentially come into close contact with other people outside of their household.

To manage this risk, establishments in the following sectors must request contact details from staff, customers and visitors, and display the official NHS QR code poster so that customers and visitors can ‘check in’ as an alternative to providing their contact details:

  • hospitality, including pubs, bars, restaurants and cafés
  • tourism and leisure, including hotels, museums, cinemas and amusement arcades
  • close contact services, including hairdressers, barbershops and tailors
  • facilities provided by local authorities, including community centres, libraries and village halls

The NHS COVID-19 app allows users to quickly and easily ‘check in’ to your venue by scanning the code. The information stays on the user’s phone. You do not have to ask people who choose to ‘check in’ using the official NHS QR code to provide their contact details. If there is an outbreak associated with a venue, a message will be sent to the relevant app users with the necessary public health advice.

Play your part: stop the spread and protect businesses

Every business in Hertfordshire needs to play their part to help stop the spread of coronavirus:

The Better Business for All (BBfA) Trading Safely Toolkit has resources to help businesses become COVID-secure, resume trading safely, and protect their staff and customers as lockdown is eased. These include example risk assessments, a PPE and face coverings overview, and checklists for trading safely.

You can ask our Environmental Health team for further advice by contacting us online.

Further information