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Christmas and New Year opening hours

Wishing everyone a Merry Christmas and a Happy New Year!

We wish everyone in North Herts a very Merry Christmas and a happy and peaceful New Year.

Customer services

The Council offices and Customer Service Centre are closed from 5pm on Friday 22 December 2023 and will reopen at 9am on Tuesday 2 January 2024.

If you can't find the information or form you're looking for, you can request a call back from our Customer Services team.

In an emergency

If you need to contact us in an emergency (including homelessness), please call 01462 474000 and choose option 1.

Herts Careline

Herts Careline’s emergency Control Room will be open as usual 24/7 over the entire festive and New Year period.

If you have a Careline-related enquiry or emergency, please call 0300 999 2 999.

Christmas bin collections

Your bin collections days will change over the Christmas and New Year period.

See details of changes to waste and recycling collections here.

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