Council Tax Discounts

Single Occupier Discount

Apply for a new discount:

You can claim 25% off your Bill if you are the only person in your household over the age of 18.

Only use this form if you do not already have this discount. If you are renewing an existing discount please complete the ‘Renew an existing Single Occupier Discount' form above.

To complete this form you will need your Council Tax account number (this can be found on the top right hand side of your Bill).

New Single Occupier Discount

If you have an existing discount:

If you have received a form asking you to renew or confirm an existing single occupier discount, please complete the form below.

Do not complete this form if you want to make a new application.

Renew or review an existing Single Occupier Discount


Council Tax Reduction

If you are living on a low income you can apply for a means-tested reduction:

How to apply for Council Tax Reduction

Disregarded Persons

An adult is 'disregarded' for council tax purposes if they fall into one of the following groups:

  • Persons in prison
  • The severely mentally impaired
  • School or college leavers under 19
  • Full time students
  • Student nurses
  • Apprentices
  • Youth training trainees
  • Hospital patients - or patients in a hospice where they are not likely to return home
  • Care workers
  • Residents of hostels for the homeless or night shelters.
  • Members of religious communities
  • Members (and dependants) of visiting forces
  • Non-British spouses of students
  • Persons with diplomatic privilege
  • Carers - This applies if the carer is looking after someone who is in receipt of benefits which include the daily living componant of Personal Independance Payment (PIP), the middle or higher rate component of Disability Living Allowance (DLA) or higher rate Attendance Allowance and the person they care for is not their spouse, partner or a child under 18. They must also care for that person for at least 35 hours per week on average.

If you believe one of the above applies to an adult within your property, and you wish to apply for a Council Tax Disregard, please contact us on 01462 474000.  We can send you the relevant form to complete.

Discounts for Empty Properties

Locally Defined Discounts for certain empty properties
The Council Tax (Prescribed Classes of Dwellings) (England) (Amendment) Regulations 2012

If your property is now empty and unfurnished, you can apply for a 100% discount for a maximum period of 28 days.

Discounts if you live in an Annex

In certain circumstances you can apply for a 50% discount if you reside in an annex, however there are prescribed conditions that have to be met about the annex and the relationship of the person living there, with the person living in the main dwelling.

The dwelling itself must have the following prescribed conditions:

The dwelling forms part of a single property which includes at least one other dwelling; and

  • is being used by a resident of that other dwelling as part of their sole or main residence; or
  • is the sole or main residence of a relative of the person who is liable to pay council tax in respect of that other dwelling.
  • “single property” means a property which would normally be classed as one dwelling (please check with us how your property is classed)

The person occupying must be related to the person in the main dwelling

A relationship includes those either by blood or marriage, including civil partnerships and step-children.

Fraudulent claims for discounts

If you wish to report a suspected fraud in the following areas: business rates, blue badge, tenancy, housing waiting list, procurement and council tax discount/reduction/exemption fraud, please contact the local Shared Anti-Fraud Service (SAFS).

For further information visit the SAFS website, email or call the fraud hotline on 0300 123 4033.

The Hertfordshire Shared Anti-Fraud Service (SAFS) provides a fraud prevention, detection and investigation service to its partners, working in non-benefit and corporate fraud. The Council has 1.5 (full time equivalent) professionally accredited Counter Fraud specialists who undertake the investigation and prosecution of fraud. The total annual spent on this service is currently £60,000. During the last year, over 100 cases have been investigated for Fraud.