Coronavirus: information and advice

Updated: 10 July 2020

We are monitoring developments relating to the novel coronavirus (COVID-19) daily. 

The COVID-19 alert level across the UK has been reduced to Level 3 (a COVID-19 epidemic is in general circulation).

What you need to know

Changes to lockdown measures

The latest easing of lockdown measures took effect from 4 July (announced by the Prime Minister on 23 June). Further changes to measures affecting outdoor performances and recreational sport have been announced (9 July). 

For information on the changes, read the guidance on what you can and can't do and meeting people from outside your household.

Staying safe

When you leave your home, you should follow the guidelines on staying alert and safe (social distancing) and staying safe outside your home

It remains the case that you should not:

  • socialise indoors in groups of more than two households (anyone in your support bubble counts as one household) – this includes when dining out or going to the pub
  • socialise outdoors in a group of more than six people from different households; gatherings larger than six should only take place if everyone is from exclusively from two households or support bubbles
  • interact socially with anyone outside the group you are attending a place with, even if you see other people you know, for example, in a restaurant, community centre or place of worship
  • hold or attend celebrations (such as parties) where it is difficult to maintain social distancing
  • stay overnight away from your home with members of more than one other household (your support bubble counts as one household)

You should only be socialising in groups of up to two households indoors and outdoors or or up to six people from different households outdoors.

Face covering

To help reduce the spread of the virus if you visit enclosed spaces such shops you should consider wearing a face covering. This is mandatory on public transport as from 15 June. They can be made at home using scarves or other textiles.

Visiting venues and supporting the NHS Test and Trace service

If you visit certain venues e.g. pubs, restaurants, museums, cinemas, hairdressers, you will be asked for your contact details to assist with the NHS Test and Trace service, the records will 'help NHS Test and Trace to reach anyone who may at a later date be found to have potentially been in contact with a positive coronavirus case whilst at a particular venue, helping to quickly contact people at risk of the virus and prevent localised outbreaks before they occur’.

Do not leave home if you or someone you live with has either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

If you have symptoms visit: NHS Coronavirus (COVID-19), this also includes advice for those at higher risk, and coronavirus in children.

We can all help control the spread of the virus:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly

Stay Safe Hertfordshire - Hertfordshire Local Outbreak Plan

The Hertfordshire Local Outbreak Plan and a letter to residents (PDF) are available on the Hertfordshire County Council website. 

The Outbreak Plan is designed to help prevent outbreaks of COVID-19 wherever possible and manage them where they do occur.  

    Latest guidance

    Plans to ease guidance for over 2 million shielding

    The Health and Social Care Secretary has announced that advisory guidance is to be eased for 2.2 million clinically extremely vulnerable people across England. 

    • From Monday 6 July, those shielding from coronavirus can gather in groups of up to 6 people outdoors and form a ‘support bubble’ with another household
    • Government shielding support package will remain in place until the end of July when people will no longer be advised to shield
    • From Saturday 1 August the guidance will then be relaxed so clinically extremely vulnerable people will no longer be advised to shield

    Full details are available in the revised guidance.

    Test and Trace Service

    The test and trace service was launched on 28 May.

    There is a higher risk of transmitting COVID-19 in premises where customers and visitors spend a longer time in one place and potentially come into close contact with other people outside of their household. To manage this risk, establishments in certain sectors, whether indoor or outdoor venues or mobile settings, should collect details and maintain records of staff, customers and visitors. Guidance has been produced on Maintaining records of staff, customers and visitors to support NHS Test and Trace.

    Anyone with symptoms will be tested and their close contacts will be traced. Those who have been in close contact with someone who tests positive must isolate for 14 days, even if they have no symptoms, to avoid unknowingly spreading the virus. 

    Staying safe and social distancing

    Managing a possible infection 


    Advice and support

    Tracking the pandemic

    Social media

    Council service updates

    Protect yourself and others – wash your hands more often

    There are simple actions you can take to help stop viruses like coronavirus spreading including washing your hands for 20 seconds, using soap and water or hand sanitiser as shown in the NHS handwashing technique video.


    • wash your hands with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available. This is particularly important after you get home or go into work, blow your nose, sneeze or cough, eat or handle food and after taking public transport
    • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
    • put used tissues in the bin immediately
    • try to avoid close contact with people who are unwell


    • do not touch your eyes, nose or mouth if your hands are not clean