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Council departments

Managing Director

Anthony Roche became Managing Director for North Hertfordshire District Council on 18 July 2020. He was previously the council’s Deputy Chief Executive from November 2017.

Anthony joined the council as an Assistant Solicitor in May 2008 and was subsequently promoted to Senior Lawyer. He then became Acting Corporate Legal Manager and Monitoring Officer in May 2012 and, after a year’s sabbatical spent travelling the world, was made permanent in those roles in August 2014, positions he held for more than three years before being appointed Deputy Chief Executive.

Service directorates

The rest of the council is organised into seven service directorates:


  • Chief Information Officer / Data Controller
  • Careline
  • Customer Service Centre
  • Data Protection and Freedom of Information
  • Information Technology
  • Management Support Unit
  • Print
  • Revenues and Benefits


  • Council Director – Building Control Companies
  • Council Director – Housing/Property Development
  • Companies
  • Development of Commercial Operations
  • Economic Development
  • Estates and Asset Management
  • Markets
  • Museums including North Hertfordshire Museum and Hitchin Town Hall
  • Project Support

Housing & Environmental Health

  • Environmental Enforcement (including health and safety, food safety and hygiene, contaminated land, air quality)
  • Environmental Health
  • Housing
  • Chief Legal Officer to the Council
  • Monitoring Officer
  • Community & Partnership (including grants)
  • Committee, Member & Scrutiny Services
  • Community Safety
  • Elections Services
  • Legal Services
  • Licensing
  • Policy and Safeguarding (including health)
  • Scrutiny support


  • Active Communities (excluding safeguarding & health)
  • Climate Change Lead Officer
  • Grounds Maintenance
  • Leisure development opportunities & Leisure Management
  • Parks and Open Spaces (including Green Space Strategy)
  • Waste (including shared waste service)


  • Building Control (client)
  • Car Parking (including enforcement)
  • Development Management
  • Parking and Transport Strategy
  • Planning (local planning authority) including Strategic Planning


  • Chief Finance Officer – section 151
  • Anti-Money Laundering Reporting Officer
  • Building Services
  • Emergency Planning
  • Finance
  • Human Resources
  • Performance, project management, risk, audit and insurance
  • Shared anti-fraud service
  • Procurement

More details about the management structure of the Council are available in Section 12 of the Council's Constitution.