The quickest way to report a breach of planning control is by using our online form:
You can also report a breach:
- by email to email@example.com
- by telephone to the Duty Planning Officer on 01462 474000.
You do not have to give your name or address, but failure to do so will result in your complaint receiving a low priority. Any details supplied will be confidential.
Due to the high level of investigation requests received, each reported breach is assigned a priority rating according to the following categories:
|Type of complaint||Priority|
|1||Work to listed buildings or protected trees||Investigation commenced immediately or within two working days|
|2||Development conflicting with major policy and ongoing operational development/changes of use with a serious impact on amenity.
Operational development/changes of use with less serious impact on amenity.
|Investigation commenced within five working days|
|3||Building works with little or no discernible impact, such as boundary fences and gates.
Anonymous complaints and minor household alterations.
|Investigation commenced within fifteen working days|
An investigation will assess what action, if any, is necessary. In cases where a breach is identified, the Council will try to resolve the breach by negotiation rather than by immediate legal action. This may involve a retrospective planning application, but where there is no adverse affect on the character of the area, the Council may not take action simply to regularise a development.
In cases where a breach has a significant detrimental impact on the character or amenity of an area, the Council can consider the serving of an Enforcement Notice. Planning enforcement is discretionary and the Council will only take action where necessary in the public interest.