Every year we carry out a Household Canvass to ensure that the electoral register is up to date. This allows us to identify all residents within the district who are entitled to be registered to vote and invite those who are not currently registered to do so.
How we contact you
Each household may receive either an email, SMS message or a form in the post from us to update your electoral registration details.
In 2023 we will make initial contact by email and SMS, where these contact details are available to us, from w/c Monday 17 July 2023.
Where these contact details are unavailable to us, or a response is not received to the email or SMS, we will send postal communications from w/c Monday 24 July 2023.
How to respond
If you have changes to report, such as adding new names or deleting those no longer resident at the address, you must respond and the easiest way to do so is online. Please visit www.householdresponse.com/north-herts and enter your postcode and the unique two part security codes in your canvass communication, then follow the instructions given.
If the information on the form is still correct, your canvass communication will detail whether or not a response is required. If required, you can report a no change response by using one of the below response methods:
- Online: visit www.householdresponse.com/north-herts and enter your postcode and the unique two part security codes in your canvass communication, then follow the instructions given.
- Phone: call 0800 197 9871 and enter your unique two part security codes which will have been detailed on your canvass communication
- Text (SMS): text NOCHANGE followed by your unique two part security codes to 80212.
Personal visits by canvassers
For any properties for which we still require a response, canvassers will conduct door knock visits from w/c 25 September 2023. Our canvassers will have tablets to collect the information required, which will be kept secure.